Shree Saideep Creations is a wholesale saree manufacturer and supplier based in Surat, Gujarat. This policy outlines our order processing, dispatch timelines, shipping modes, and delivery responsibilities for buyers across India.
01 Order Processing
- All orders begin with a formal enquiry and confirmation process. We do not process orders without confirmed quantity and payment terms.
- Order processing time is 2–5 business days from receipt of confirmed order and advance payment (where applicable).
- Orders placed during festive seasons or peak wedding season may experience additional lead time.
- Minimum order quantities (MOQ) apply for wholesale rates — please contact us for current MOQ and pricing.
02 Shipping Modes
We dispatch orders via the following methods depending on quantity and destination:
- Transport / Logistics Companies — standard for bulk wholesale orders across India.
- Courier — for sample pieces and smaller orders.
- Self-Pickup — buyers may collect orders directly from our Surat facility.
Dispatch is arranged from our Millennium Textile Market facility in Surat, Gujarat.
03 Pricing & Payment
- All prices are quoted in INR and are exclusive of shipping/courier charges unless otherwise agreed.
- Freight and courier charges are borne by the buyer unless otherwise stated at the time of order confirmation.
- Quoted wholesale prices are valid for 7 days unless otherwise stated in writing, subject to raw material and market fluctuations.
- Payment terms will be confirmed at the time of order — advance payment may be required for first-time buyers.
04 Delivery Timelines
| Destination | Estimated Delivery |
|---|
| Gujarat (local/regional) | 1–3 days |
| West & South India | 3–5 days |
| North & East India | 5–8 days |
| North-East India | 7–10 days |
Delivery timelines are estimates only and may vary due to transporter schedules, weather, regional holidays, or unforeseen delays.
05 Packaging
- All sarees are carefully packed to prevent damage or crushing during transit.
- Bulk wholesale orders are packed in bales/cartons suitable for transport company handling.
- Custom branding and private labelling are available for qualifying order volumes — please enquire in advance.
06 Damage, Loss & Returns
- Claims for damage, shortage, or loss during transit must be reported within 48 hours of delivery with photographic evidence.
- We are not liable for damage caused by improper handling after delivery or delays beyond the transporter's control.
- As a wholesale business, returns/exchanges are considered case-by-case for genuine manufacturing defects only — please raise concerns promptly after delivery.
07 Order Tracking
- Upon dispatch, we share the transport/courier LR (Lorry Receipt) or tracking details via WhatsApp or email.
- Buyers can track shipments directly with the transporter/courier using the provided reference number.
- For any shipping queries, our team is available daily during business hours.
